Shipping policy

Shipping Policy

Thank you for shopping with HAUSOFOSG.

We aim to process and dispatch all orders as quickly as possible. Once your order has been shipped, you’ll receive a confirmation email with tracking information (where applicable).

Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays).

Estimated Delivery Times

United Kingdom

Standard Shipping: 2–4 business days
Express Shipping: 1–3 business days

Europe

Standard Shipping: 3–7 business days
Express Shipping: 3–5 business days

Rest of the World

Standard Shipping: 6–17 business days
Express Shipping: 3–10 business days

Delays

Delivery times are estimates only and may vary due to customs clearance, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. HAUSOFOSG is not responsible for orders delayed or returned due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Parcels

If your order is lost or arrives damaged, please contact us as soon as possible at mailto:osgcosmetics@gmail.com so we can assist you.

If you have any questions about your order or shipping, please contact us at:

Email: osgcosmetics@gmail.com